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Warranty Question

    gerald nemet
    I purchased a Weed Eater One riding lawn mower on July 24 of...escalated
    Warranty Question posted August 7, 2012 by gerald nemet 
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    Question:
    I purchased a Weed Eater One riding lawn mower on July 24 of 2010. I brought the mower into an authorized service center in April and was told that the transmission was bad and it was covered by the warranty. Now, almost 4 months later, the transmission finally is received and the service center says that the mower has a defective frame and the transmission can not be installed. They said that they would contact Husqvarna for approval to get a buyout. They have not heard back from anyone and Home Depot has not been able to help me. This is a mower that was hardly used and should not have had these problems. Who can I speak to about expediting this process? I have been without my mower the entire summer and just want it fixed or replaced.

    Thank you,

    Gerry Nemet
    205-910-9522
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