Question:
I purchased a Weed Eater One riding lawn mower on July 24 of 2010. I brought the mower into an authorized service center in April and was told that the transmission was bad and it was covered by the warranty. Now, almost 4 months later, the transmission finally is received and the service center says that the mower has a defective frame and the transmission can not be installed. They said that they would contact Husqvarna for approval to get a buyout. They have not heard back from anyone and Home Depot has not been able to help me. This is a mower that was hardly used and should not have had these problems. Who can I speak to about expediting this process? I have been without my mower the entire summer and just want it fixed or replaced.
Thank you,
Gerry Nemet
205-910-9522