Thank you for contacting the AnswerARMY.
It is upsetting you have had these failures.
All warranty work must be performed by an authorized service center. I would suggest that you contact Sears to discuss the failure as a warrantable repair. The differential kit is currently available, and the Sears store should be able to perform the repairs needed.
I bought a weedeater one over a year ago the third time I used it, it wouldn't go into forward gears. Husquara WILL NOT HONOR THEIR WARRANTY they keep trying to send me to authorized repair centers and the centers will not work on their mowers saying the company knows of problems with the steering,brakes and transmission. I have contacted headquaters both in the usa and in europe and they try sending me back to the same dealers who will not work on the mower. So I suggest you talk to a lawyer.
Good luck getting anything fixed with this product -- they don't stand by their warranty --I am waiting for a class action lawsuit.
Thank you for contacting the AnswerARMY.
It is upsetting you have had these failures.
All warranty work must be performed by an authorized service center. I would suggest that you contact Sears to discuss the failure as a warrantable repair. The differential kit is currently available, and the Sears store should be able to perform the repairs needed.