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Service & Maintenance Question

    bspratt
    PP4620AVHD purchased 3/10/2010 chain tensioner problem...Answered
    Service & Maintenance Question posted August 18, 2010 by bspratt, last edited February 10, 2012 by HusqvarnaAnswerArmy Silver, tagged PP4620AVHD 
    1011 Views, 3 Comments
    Question:
    PP4620AVHD purchased 3/10/2010 chain tensioner problem
    This saw is great except the fact that I can only use it to make one good cut or a few small ones and the chain loosens big time. Apparently this is a known issue? Can you help with this please? If there are parts that will help and/or you can send me that would be exceptional thanks Bill
    Details:

    Serial # 06277D100427-1

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    Best Answer

    Brandon M.

    bspratt,

    Chain tension is very important. Also, chains tend to stretch during use. This is especially true during the first few times you use your saw.  Always check the chain tension each time you use and refuel your saw.  You can adjust the chain tension by loosening the chain brake nuts and turning the adjusting screw 1/4 of a turn while lifting up on the bar.

    • If chain is too tight, turn adjusting screw1/4turn counterclockwise.
    • If chain is too loose, turn adjusting screw1/4 turn clockwise.
    • Lift up the tip of the bar and tighten the chain brake nuts securely with the bar tool.
    • Recheck chain tension.

    NOTE: When adjusting chain tension, make sure the chain brake nuts are finger tight only.  Attempting to tension the chain when the chain brake nuts are tight can cause damage.

    Answer

     

    • Roger B.

      Hi thanks for using Answer Army.  Sounds liks the chain tensioner may be bent.  I recommend letting a dealer check it out.  Go to www.poulanpro.com  to find a dealer near you.  Again thanks for using Answer Army. 

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    • Brandon M.

      bspratt,

      Chain tension is very important. Also, chains tend to stretch during use. This is especially true during the first few times you use your saw.  Always check the chain tension each time you use and refuel your saw.  You can adjust the chain tension by loosening the chain brake nuts and turning the adjusting screw 1/4 of a turn while lifting up on the bar.

      • If chain is too tight, turn adjusting screw1/4turn counterclockwise.
      • If chain is too loose, turn adjusting screw1/4 turn clockwise.
      • Lift up the tip of the bar and tighten the chain brake nuts securely with the bar tool.
      • Recheck chain tension.

      NOTE: When adjusting chain tension, make sure the chain brake nuts are finger tight only.  Attempting to tension the chain when the chain brake nuts are tight can cause damage.

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    • james Kenny

      the singal nut securing system for the bar is a piece of crap and terribly prone to slipping thus you may not be able to keep the chain tight ever and will need to return the saw to a service location for exchange, if there is one any where near you. I am very sorry I purchased a Poulan saw

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