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Warranty Question

    Charles Beck
    While using my PRO-330 trimmer I tapped the head to feed...escalated
    Warranty Question posted September 6, 2012 by Charles Beck 
    64 Views
    Question:
    While using my PRO-330 trimmer I tapped the head to feed line during trimming operation. The line spool seperated on one side of the head and the metal piece that line feeds through on the head was thrown out of head and I could not find this part to reinstall it in the head. I now have a trimmer that won't function properly without the metal guide.

    Is this covered under warranty or will I have to purchase a new head.

    Thank you for your assistance.

    I have attached a copy of purchase order.

    Charles L Beck
    11569 Clear Creek Rd NW
    Silverdale, WA 98383
    360 440-8530
    Details:




     
     
     
     
     
     
     
     
     
     
     




    Final Details for Order
    #103-1885863-1158629


    Print this page for your records.

     

       

    Order Placed: July 8, 2012

       
       

    Amazon.com order number: 103-1885863-1158629

       
       

    Order Total: $130.31

       

     

       
       
         
           

    Shipped
            on July 13, 2012

           
         
         
           
     
           
             

    Items Ordered

             
             

    Price

             
                       

    1 of: Poulan Pro PP330 17-inch 33cc 2-Cycle Gas
              Powered Curved Shaft Attachment Capable String Trimmer


              Condition: New

              Sold by:
              Amazon.com LLC

             
             

    $119.99

             
           
         
         
           

    Shipping Address:

           
    • Charles
                   Beck
    • 11569
                   Clear Creek Rd NW
    • SILVERDALE,
                   WASHINGTON 98383-9602
    • United
                   States
           



            Shipping Speed:

            FREE Super Saver Shipping

           
           
           
             

    Item(s)
              Subtotal:

             
             

    $119.99

             
             

    Shipping
              & Handling:

             
             

    $15.61

             
             

    Super
              Saver Discount:

             
             

    -$15.61

             
               

    -----

             
             

    Total
              Before Tax:

             
             

    $119.99

             
             

    Sales
              Tax:

             
             

    $10.32

             
               

    -----

             
             

    Total for This Shipment:

             
             

    $130.31

             
               

    -----

             
           
           
         
       
       

     

       
       
         
           

    Payment
            Information

           
         
         
           
             
             
               

    Item(s) Subtotal:

               
               

    $119.99

               
               

    Shipping & Handling:

               
               

    $15.61

               
               

    Super Saver Discount:

               
               

    -$15.61

               
                 

    -----

               
               

    Total Before Tax:

               
               

    $119.99

               
               

    Estimated Tax To Be Collected:

               
               

    $10.32

               
                 

    -----

               
               

    Grand Total:

               
               

    $130.31

               
             
             
           

    Payment Method:

            Visa | Last digits: 5491

           

            Billing Address:

           
    • Charles
                   Beck
    • 11569
                   Clear Creek Rd NW
    • SILVERDALE,
                   WASHINGTON 98383-9602
    • United
                   States
           
         
       
       

    To view the status of your
    order, return to Order Summary.

    Please note: This is
    not a VAT invoice.

     

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