General Product Question
I registered my 350 BT blower on 4-16-12 and a Free T-Shirt...escalated
General Product Question posted April 16, 2013 by greg black
65 Views, 3 Comments
Question:
I registered my 350 BT blower on 4-16-12 and a Free T-Shirt was Promised to me. I never received the T-shirt. I'd love to advertise for such a Great Conmpany with the T Shirt. Will Husqvarna make good on the their word?? Do you still offer the T-shirt? My Registration Ref# 120416-000002.
Thank You,
Greg Black
Thank You,
Greg Black
Answer
I also bought a 350BT blower but on 9/9/12 and registered it, my t-shirt still hasnt come. I havent heard a thing and I posed multiple times here asking how to acquire it, no responses. I have seen mutliple other users state they also never got their t-shirt.
I emailed corporate, no reply.
Seems all the of Answer Army people have not logged into this forum for a long time, posts never get answered, yet they get notified of new posts (see bottom of the screen for subscribers) And not just this specific blower forum, all of the posts on this entire site go unanswered.
I also sent messages to specific answer army experts (like Ke, who hasnt logged in since 9/12) asking for an update, no reply.
Since this experience, I bought a Stihl MS290 chainsaw and recieved my free case in the mail in a timely manner.
No more Husqvarna products for me.
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Thanks Michael. In addition I was told from Husqvarna customer support someone from Husqvarna would contact me within 24 hours if my inquiry was not addressed through Answerarmy. No call received yet. Your post may explain that. Very disappointing. if Husqvarna does not keep their word on the simple things, how can I expect them to keep their word on more important issues?
Good Call on your stihl purchase!
Greg B
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Guys - I have been working on getting this elusive T-Shirt since the spring of 2012...calls to customer service...this on-line ghost town...no answers from the 'answer army'. It sucks no one has gotten their shirts, it was a cool shirt and seems simple to send it out. I love my 350BT, but getting screwed on a promotional item is terrible PR. If you're not going to send it, don't mention it in the first place.
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