General Product Question
I purchased an ST230P SnowBlower and have probably 6 hours...
General Product Question posted January 2, 2018 by Tony Marquis
57 Views, 1 Comment
Question:
I purchased an ST230P SnowBlower and have probably 6 hours on it. The recoil is no more good. Should be simple - get a new part and get it fixed. Wait over a week for a new recoil - they send the wrong part. Go back to where I purchased it, they send me to their warranty shop - and he tells me he is not qualified to do Husqvarna warranty repairs. I am disappointed for sure. Thought I was buying a good machine , paid over $1800 and used it a few times. Try and find a number at Husqvarna to get some sort of support - can't get a number of someone that will help. Perhaps someone will email me back
Tony Marquis
Tony Marquis
Answer
If you wish to speak to a customer service representative, please call 1-800-487-5951. Hours of operation:
Hopefully this is the correct number for them.
Frankly I won't sell anything that I can't warranty excluding consumables. There have been times that I do that out of my pocket because I could not get a company to stand behind their warranty.
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