General Product Question
ANSWER ARMY A JOKE!..... ABSOLUTELY NO ANSWERS TO ANY...escalated
General Product Question posted January 13, 2013 by Rory (Georgia), last edited January 13, 2013
99 Views
Question:
ANSWER ARMY A JOKE!..... ABSOLUTELY NO ANSWERS TO ANY HUSQVARNA 450 RANCHER QUESTIONS ANSWERED BY "EXPERTS"... YOU CALL THE COMPANY AND THEY REFER YOU TO THIS SITE FOR ANSWERS ... AND......WAIT FOR IT...... WAIT FOR IT.... "NO ANSWER".
Who do these "Escalated" questions go to? Where do I go from here to the help & answer(s) I seek?
Your site states:
"Questions that aren't correctly answered by other customers will be answered by AnswerArmy within 24 hours."
Obviously, not true.........
Who? When? Where? These aren't even difficult questions... Manufacturing, Marketing, R&D.... I'm sure someone had a plan for this model and you would think could answer these questions in detail.
Is my one homeowner purchase not worth your effort?
Elsewhere on the web:
http://www.arboristsite.com/chainsaw/206501.htm
Obviously this has been discussed by others with the same "no answer" from Husqvarna at other sites around the web....
Who do these "Escalated" questions go to? Where do I go from here to the help & answer(s) I seek?
Your site states:
"Questions that aren't correctly answered by other customers will be answered by AnswerArmy within 24 hours."
Obviously, not true.........
Who? When? Where? These aren't even difficult questions... Manufacturing, Marketing, R&D.... I'm sure someone had a plan for this model and you would think could answer these questions in detail.
Is my one homeowner purchase not worth your effort?
Elsewhere on the web:
http://www.arboristsite.com/chainsaw/206501.htm
Obviously this has been discussed by others with the same "no answer" from Husqvarna at other sites around the web....
Details:
Concerned about the lack of concern for my customer support from Husqvarna!
