Warranty Question
I purchased a PP5020AV on 11/07/2013. The first time I used...escalated
Warranty Question posted January 12, 2014 by Toby Gillis
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Question:
I purchased a PP5020AV on 11/07/2013. The first time I used it the chain popped off 3 times in ten minutes. Then the start assist spring broke so I took it back. Used the replacement once that day, seemed OK. I used it again yesterday 01/11/2014, chain off again this time chain will not rotate on bar, it appears twisted and binding up. Lowe's return limit is 30 days.
My question is, is this covered under warranty? Will this be the last Poulan product I ever buy, and will this be the last time I ever shop at Lowe's? Before you tell me to check the brake...Duh. The CHEAP BAR AND CHAIN IS THE PROBLEM. What are my options?
My question is, is this covered under warranty? Will this be the last Poulan product I ever buy, and will this be the last time I ever shop at Lowe's? Before you tell me to check the brake...Duh. The CHEAP BAR AND CHAIN IS THE PROBLEM. What are my options?
Details:
I have been using chainsaws for 45 years on a regular basis, the issues are not mine.
