Service & Maintenance Question
My 240 Chainsaw won't oil the bar, but leaks all over...Answeredescalated
Service & Maintenance Question posted April 24, 2012 by Rob Henry, last edited May 16, 2012
1444 Views, 1 Comment
Question:
My 240 Chainsaw won't oil the bar, but leaks all over the floor.Hi
It was brand new last year,only used to cut one bundle of slab wood.
While it is sitting,I see a puddle of oil form underneath. Also while I am cutting,the blade will only stay tight for 15mins or so then i have to stop to tighten it.
So I took it all apart again,under the oil guide plate,underneath the right side chain tightening stud,there is a hole that the oil drips very quickly out of when i hold the saw on its side.
I have cleaned the bar completely with a utility knife,the bar is completely free. When i am cutting after 2 mins there is a puddle of oil on my feet, but none whatsoever in the bar.
I only see that flat metal guide plate, is there any other way to get this to work? I bought a huskie so i wouldn't have to deal with maintenance like a craftsman every time you use it.
Does anyone from this answer army I read about have any sort of opinion on this? I made this same post over a week ago with 0 replies.
It was brand new last year,only used to cut one bundle of slab wood.
While it is sitting,I see a puddle of oil form underneath. Also while I am cutting,the blade will only stay tight for 15mins or so then i have to stop to tighten it.
So I took it all apart again,under the oil guide plate,underneath the right side chain tightening stud,there is a hole that the oil drips very quickly out of when i hold the saw on its side.
I have cleaned the bar completely with a utility knife,the bar is completely free. When i am cutting after 2 mins there is a puddle of oil on my feet, but none whatsoever in the bar.
I only see that flat metal guide plate, is there any other way to get this to work? I bought a huskie so i wouldn't have to deal with maintenance like a craftsman every time you use it.
Does anyone from this answer army I read about have any sort of opinion on this? I made this same post over a week ago with 0 replies.
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Best Answer
Answer
Dear, Mr. Henry
On behalf of Husqvarna kindly accept our sincere apologies for not giving you the high standard of service which is the general norm of our company. We sincerely regret the inconvenience caused to you because of this.
Due to the nature of your situation we would like for you to please contact our consumer support number at 1-800-487-5951
We rely on our servicing dealers to provide us with the best information to properly serve you.
We reassure you of our co-operation and look forward to a more positive association with you in the future.
Thanking You.
Sincerely.
Husqvarna Technical Services
Dear, Mr. Henry
On behalf of Husqvarna kindly accept our sincere apologies for not giving you the high standard of service which is the general norm of our company. We sincerely regret the inconvenience caused to you because of this.
Due to the nature of your situation we would like for you to please contact our consumer support number at 1-800-487-5951
We rely on our servicing dealers to provide us with the best information to properly serve you.
We reassure you of our co-operation and look forward to a more positive association with you in the future.
Thanking You.
Sincerely.
Husqvarna Technical Services