Warranty Question
I have a poulan 335 trimmer, and is will not start and i...Answeredescalated
Warranty Question posted September 29, 2011 by HERBERT RICHARDS, last edited February 10, 2012
511 Views, 1 Comment
Question:
I have a poulan 335 trimmer, and is will not start and i used it 4 times. i have taken it to an authorized dealer and they have replaced a exhaust and now a coil and i am curious since i purchased it at Wal-Mart and it is being repaired at Big R. will i be charged labor considering i have had it for 3 months. my zip code is 97603
Best Answer
Answer
Thank you for contacting the AnswerARMY.
It is upsetting you have had these concerns.
You should not be charged any fees for warrantable failure repairs, however if you have something in addition to the warrantable repair corrected then yes you may have charges. An example you have new line put on the trimmer head this is not warranty, this would incur a charge, while the repairs for the warranty repair should be charged to warranty.
Thank you for contacting the AnswerARMY.
It is upsetting you have had these concerns.
You should not be charged any fees for warrantable failure repairs, however if you have something in addition to the warrantable repair corrected then yes you may have charges. An example you have new line put on the trimmer head this is not warranty, this would incur a charge, while the repairs for the warranty repair should be charged to warranty.