General Product Question
I purchased a Husqvarna HU800AWD mower from Lowes this May and initially was happy with the purchase. This changed yesterday when my wife was out mowing the yard (June 27th), she called up to me and stated the mower blade had just shot out from under the mower and flew about 20 feet.
Luckily the blade was discharged out the side of the mower and not the back of the mower where it would have caused a serious injury.
I took a look and initially thought the bolt holding the mower had come lose and fallen out, but on closer examination, it appears the bolt sheared off and released the blade.
My understanding is that there are typically shear pins on the drive shaft of a mower blade in the case you hit something, but it wouldn't shear the bolt holding the blade on. This seems like a serious issue and a concern for others that also own this type of mower.
We have used the mower 3 times. Our yard is not perfect, and I am sure we have hit a few rocks, but no more than with any other mower we've owned over the past 20 years.
We purchased the mower at Lowes in Hudson, MA and brought it back.. the best they could do is send it out for service to get it repaired as it was 10 days past their 30 day return policy. I understand they were following their policy, but were somewhat disappointed with the outcome.
Needless to say, I am OK getting it repaired, but am a bit nervous about mowing my lawn with this mower going forward. I know for certain my wife won't be using the mower.
