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Service & Maintenance Question

    David Wood
    I have a brand new 240 chainsaw. I never thought it would...
    Service & Maintenance Question posted February 18, 2017 by David Wood 
    27 Views
    Question:
    I have a brand new 240 chainsaw. I never thought it would fail right out of the box! I take it that it is Husqvarna's policy to sell equipment that immediately needs to be serviced before it's first use.

    I feel like I have been HAD and am not very happy!

    I have carefully read all of the instructions that came with the saw.
    I purchased Husqvarna premixed fuel and Husqvarna chain and bar oil for it. And I filled both tanks.

    It started the first time, but I was not ready to use the saw at the time. The next day, I tried to use the saw.

    There are 2 issues with this saw:
    1. It would not idle when it did start.

    The next day (today) I tried to use the saw, I was able to make 3 cuts with it. But, I had to restart it before each cut as it will not idle.
    2. After my 3rd cut (the last cut I was able to make), it would not restart at all! I let the saw sit and tried it again and again. I did this a number of times. It will not start!

    I am a Very Dissatisfied with the product and will not by another piece of Husqvarna equipment ever again! I wish that I had not bought this one.......................

    I am surprised by Husqvarna's lack of quality and selling faulty products!

    I Need HELP. What do I do?

    (Should I write a post on social media?)


    A Very Dissatisfied Customer,

    David Wood
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