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Hi Steven,
Thanks for using the Answer Army.
Most chain problems are caused by one of three things.
A) Incorrect chain tension. A properly tensioned chain should be loose enough that you can move it by hand but also tight enough that it doesn't sag down any. Keep in mind that a new chain will stretch so keep a closer eye on the chain tension when you're working with a brand new chain as this is normal. Also, just be mindful of what you're cutting. Small twigs and underbrush can become lodged between the chain and the sprocket and that will kick the chain off.
B) Incorrect filing, but I don't believe this is your problem.
C) Lack of lubrication. I understand that your oil reservoir is full but check to see if the machine is actually using the oil by aiming the bar and chain at a stump and squeeze the throttle. You should have a line of oil on the stump.
1) Adjustable oil pumps: Chainsaws with adjustable oil pumps lubricate anytime the chain is running (shuts off when brake is activated). If you let the saw sit for 10 minutes after use and clean off the bar, there should not be a excessive amount of oil present afterwards. If you detect excessive oiling, your unit will require evaluation at a authorized Husqvarna dealer. To set a adjustable oil pump, please turn the oil adjuster screw all the way to the left (counter clockwise) for setting position 3 (highest setting). Turn the adjustment screw all the way to the right (clockwise) for position 1 (lowest setting). To locate position 2, find the point that is between position 1 and 3.
2) Non-adjustable oil pumps: Chainsaws with non-adjustable oil pumps lubricate full time (even when the brake is activated). There are no settings with this type of oil pump but I recommend cleaning the bar and chain after each use and before you store your product to prevent oil spills. The oil pump should not be a issue when the saw engine is not running.
Thanks again for using the Answer Army.
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Hi Steven,
Thanks for using the Answer Army.
Most chain problems are caused by one of three things.
A) Incorrect chain tension. A properly tensioned chain should be loose enough that you can move it by hand but also tight enough that it doesn't sag down any. Keep in mind that a new chain will stretch so keep a closer eye on the chain tension when you're working with a brand new chain as this is normal. Also, just be mindful of what you're cutting. Small twigs and underbrush can become lodged between the chain and the sprocket and that will kick the chain off.
B) Incorrect filing, but I don't believe this is your problem.
C) Lack of lubrication. I understand that your oil reservoir is full but check to see if the machine is actually using the oil by aiming the bar and chain at a stump and squeeze the throttle. You should have a line of oil on the stump.
1) Adjustable oil pumps: Chainsaws with adjustable oil pumps lubricate anytime the chain is running (shuts off when brake is activated). If you let the saw sit for 10 minutes after use and clean off the bar, there should not be a excessive amount of oil present afterwards. If you detect excessive oiling, your unit will require evaluation at a authorized Husqvarna dealer. To set a adjustable oil pump, please turn the oil adjuster screw all the way to the left (counter clockwise) for setting position 3 (highest setting). Turn the adjustment screw all the way to the right (clockwise) for position 1 (lowest setting). To locate position 2, find the point that is between position 1 and 3.
2) Non-adjustable oil pumps: Chainsaws with non-adjustable oil pumps lubricate full time (even when the brake is activated). There are no settings with this type of oil pump but I recommend cleaning the bar and chain after each use and before you store your product to prevent oil spills. The oil pump should not be a issue when the saw engine is not running.
Thanks again for using the Answer Army.