I bought a 128ld from lowes. the package was missing the...Answeredescalated
Parts Question posted October 19, 2011 by
d manso, last edited February 10, 2012
265 Views, 1 Comment
Question:
I bought a 128ld from lowes. the package was missing the loop handle and associated hardware. I have spent two hours today listening to your recorded message while trying to get to a person. not great "customer service". How do i get the replacement parts?
Thank you.
Geezer
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Thank you for contacting the AnswerARMY.
It is upsetting that you have had this experience.
You would need to contact the consumer service division, this is staffed by a third party company and they will be able to take care of the missing parts or direct you how to have this resolved.