General Product Question
Wow....I keep surfing your site and others... AGAIN, I...escalated
General Product Question posted January 11, 2013 by Rory (Georgia)
70 Views
Question:
Wow....I keep surfing your site and others... AGAIN, I ask... Why is there so little information on the Husqvarna 450 Rancher?
Even on this site, under your own site you list all these 450's & Rancher units under your tag search options....but, no 450 Rancher?
450
450 50th Anniversary Edition
450 e-series
455 e-series Rancher
455 Rancher
460 Rancher
I've called... was told to come to this site, that was the only way to get my questions answered.... That didn't satisfy me, so I asked the first tier support to escalate my call to a supervisor. I then spoke with Ron B., who made me feel a little better about this purchase and emailed me a comparison chart, but the lack of information readily available on this model has me quite concerned. Nobody in this Army of Answers can answer the current questions posted on this model?
What is this... some sort of "no customer service" cost saving initiative to cut back on real people taking calls and really giving people the support they are seeking?
Even on this site, under your own site you list all these 450's & Rancher units under your tag search options....but, no 450 Rancher?
450
450 50th Anniversary Edition
450 e-series
455 e-series Rancher
455 Rancher
460 Rancher
I've called... was told to come to this site, that was the only way to get my questions answered.... That didn't satisfy me, so I asked the first tier support to escalate my call to a supervisor. I then spoke with Ron B., who made me feel a little better about this purchase and emailed me a comparison chart, but the lack of information readily available on this model has me quite concerned. Nobody in this Army of Answers can answer the current questions posted on this model?
What is this... some sort of "no customer service" cost saving initiative to cut back on real people taking calls and really giving people the support they are seeking?
Details:
I'm not feeling happy with this method of getting answers (actually, no answers) from Husqvarna's crack team of "experts".
