This sounds very familiar as I have had a terrible experience with a husky lawn mower which was purchased new. I too had bought one from sears thinking the quality of husqvarna would make mowing the lawn more reliable. However, after using it to mow the lawn once, I could not start it the next time I went to mow a few months later. I had put fuel stabilizer in the tank when I put fuel in, and always keep the tank full with the stabilizer.
Instead of taking it back to Sears I ripped into it to see what was wrong. I ended up cleaning the carb out as it had gummed up, and filing the inlet needle valve as it was jamming with the weak spring/float in the bowl. The quality of the carb is awful and very cheap which I guess is not a huge surprise. The carb gumming is a constant issue even when you are using it once a week. it is stupid to need to put so much time into ensuring the carb does not gum up by "winterizing" after every time you mow...I am not impressed.
The rip cord seems to be constantly wearing on the housing as well which ends up breaking. I have replaced 3 cords before modifying the cheesy pull start housing by cutting away where the cord rubs so that the cord is a direct tangential line from where you are pulling to the clutch/pull start. it was engineered bad.
It is irritating to buy a mower with the idea that it is a reliable mower from a reputable brand, and then have a constant battle with mowing the lawn. Perhaps all lawn mowers are crap these days. This mower seems to be very cheaply made once you start looking at the internals. I would not recommend this mower(Husqvarna rotary lawn mower 173cc Kohler engine power propelled 21" multi cut, product # 7021), and have doubts about husky as a company these days. I too would like to fie a complaint and I suppose will call them directly next. I will also be calling Kohler to pass along that their engines are garbage (Kohler courage xt-7 vertical crank shaft), and is the root of the problem.
An unhappy owner.
I am having the same problem with my 7021RD 173cc Kohler courage xt-7. I used it only once late last year, and then it would not start again. Early this year, I brought it to a small engine repair shop to have it repaired, brought it home and it worked only 2 cuts. Now it will no longer start. Brand new mower and I used it no more than 3 cuts. I don't know what to do with this lawnmower? I feel like throwing it out and never buy a Husqvarna product because I cannot trust it to start...VERY FRUSTRATED AND ANNOYED!! This seems like a common problem with this lawn mower. I used premium gas in all my lawn mowers. What do I do with this expensive lawn mower? Anything Husqvana can address this problem or repair this and prevent this from happening again?
looks like you got the same answer below. How frustrating.
Thank you for contacting the Answer Army.
Sorry that you are having issues with your mower.
Husqvarna recommends 89 octane or higher gas be used in our products that isn't older than 30 days. After 30 days, gum and varnish will start to develop inside the carburetor. Fuel stabilizer will only help for an additional 30 days. So if the mower has gas in it that's older than 60 days, gum and varnish have already started to form.
The issues that you have mentioned are engine and gas related. For engines issues, Kohler Engines should be contacted.
Husqvarna nor Kohler Engines nor Sears can control what quality of gas is put into your Husqvarna product.
Husqvarna product sold at Sears is repaired thru the Sears network. When the quality of the repair is in question, Sears management should be contacted.
There is no mention in the Husqvarna lawn mower owner's manual that fuel should be changed at least every 60 days. It does recomend emptying the fuel system before storing for longer than 30 days, but adds that "fuel stabilizer is an acceptable alternative in minimizing the formation of fuel gum deposits during storage." The owners manual also notes that " gasoline containing up to 10% ethanol (E10) is acceptable for use is this machine" and only "the use of any gasoline exceeding 10% ethanol (E10) will void the product warranty." Since regular unleaded gas in the U.S. contains no more than 10 percent ethanol, this lawnmower should not be having this kind of problem. Also, my owner's manual advises to use unleaded gasoline with a minimum of 87 octane - not 89 octane. As long as the gas being used is being bought at a gas station, there should be no need to worry about controlling the quality of gas. Husqvarna should stand behind the quality of their product and do something about fixing a problem that so many of their customers are having with their almost brand new lawn mowers. Obviously, there has been a lack of good communication on the part of Husqvarna concerning this issue and there still is. Everyone with this problem should definitely contact Sears management and complain! Demand your money back and never buy a Husqvarna product again.
Thank you for contacting the Answer Army.
Sorry that you are having issues with your mower.
Husqvarna recommends 89 octane or higher gas be used in our products that isn't older than 30 days. After 30 days, gum and varnish will start to develop inside the carburetor. Fuel stabilizer will only help for an additional 30 days. So if the mower has gas in it that's older than 60 days, gum and varnish have already started to form.
The issues that you have mentioned are engine and gas related. For engines issues, Kohler Engines should be contacted.
Husqvarna nor Kohler Engines nor Sears can control what quality of gas is put into your Husqvarna product.
Husqvarna product sold at Sears is repaired thru the Sears network. When the quality of the repair is in question, Sears management should be contacted.