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Warranty Question

    David Paladino
    I bought a Husqvarna CRT 900 tiller with a Briggs and...
    Warranty Question posted October 4, 2014 by David Paladino 
    551 Views, 1 Comment
    Question:
    I bought a Husqvarna CRT 900 tiller with a Briggs and Stratton engine. The engine failed due to a defective air filter after less than 6 hours of use. I did not receive a warranty for the engine at the time of sale from Lowe's on 6-24-13. I know that it is past a year from purchase but a ruined engine after only 6 hours is hard to understand. I used the tiller for weed control between the crop rows for about 30 min every 2 weeks. This spring maintenance I did not take the filter apart as the screen was clean and it had been used only 5 times last year. When it stopped working on Aug 8, I took the filter off to get at the carburetor and I found the entire inner surface coated with dirt as the paper accordion filter edges were not sealed and allowed the dirt to enter and ruin the engine. Is there anything I can do or is this just a live and learn situation?
    Thanks for the help.

    Answer

     

    • Eugene Rounds

      These engine are warranted by Briggs and Stratton for two years but the following is quoted at the end of this message from the their warranty brochure. Now from my personal experience they will probably deny coverage due the bad air filter.

      Now if the cylinder is still can honed cleanly to .020 over using a ridged hone and no other problems the parts will run just over 100 dollars for the piston, rings and gaskets. It is the labor that can be expensive as can take over 2 hours to do the rebuild. The last one I did took me an hour just to hone the cylinder as the cylinder didn't true up until the last .003. I was beginning to think I was going to have a lost cause on my hands.

      For a individual to do this will require about 400 plus just the hone and stones.

      Now the current direct replacement engine is the 122012-0523-B8 with a list price of $389.20

      <Quoting Briggs:

      Briggs & Stratton warrants that, during the warranty period specified below, it will repair or replace, free of charge, any part that is defective in material or workmanship or both. Transportation charges on product submitted for repair or replacement under this warranty must be borne by purchaser. This warranty is effective for and is subject to the time periods and conditions stated below. For warranty service, find the nearest Authorized Service Dealer in our dealer locator map at BRIGGSandSTRATTON.COM.
      The purchaser must contact the Authorized Service Dealer, and then make the product available to the Authorized Service Dealer for inspection and testing.

      There is no other express warranty. Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to the warranty period listed below, or to the extent permitted by law. Liability for incidental or consequential damages are excluded to the extent exclusion is permitted by law. Some states or countries do not allow limitations on how long an implied warranty lasts, and some states or countries do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation and exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state and country to country. **

      Unquote>