I have sent emails to the company with no answer. I've had the weedeater one for 5 months now. (half that time not working) I'm disabled and need this to be able to take care of my small yard.
The problem is I have had nothing but PROBLEMS since getting this.
First the steering. (fixed and working for now)
Then the chain keeps coming off the gear under the mower.
Now the bracket in the front on the one side keeps bending and one wheel is turned and the other is straight. (So at this point the mower can't be used).
I have already had it in the shop for the chain coming off and for the steering..... Problem, I don't have the income it takes to keep taking this in for repair (yes they charged me for parts and labor). Second, i don't have a truck to be hauling this back and forth so i have to pay someone to do it for me ( a added cost i can't afford with being on a fixed income).
I wrote the company 3 times with no answer. I either want this fixed right (at no cost to me (hauling encluded)) Or i would like a refund. I really expected alot better of a machine from you. Its the perfect size for fitting thru my gate and for my small yard.... if only it WORKED.
I looked up the part that is bending. Its the straight piece that comes off the 'spindle' (part # 428033) and connects to 'Link strng LH' (Part # 428035
Mrs Walters,
We are determined in providing the best support and customer care through our dealers.
Please refer to the web site below for a servicing dealer near you.
Contact the dealer and make an appointment to have the product evaluated for service.
Or you could contact our Consumer Support Number at 1-800-487-5951 for questions regarding service on your product.
Sincerely,
Peter Brisette
Consumer Support Representative
Husqvarna Professional Products Inc.
Mrs Walters,
We are determined in providing the best support and customer care through our dealers.
Please refer to the web site below for a servicing dealer near you.
Contact the dealer and make an appointment to have the product evaluated for service.
Or you could contact our Consumer Support Number at 1-800-487-5951 for questions regarding service on your product.
Sincerely,
Peter Brisette
Consumer Support Representative
Husqvarna Professional Products Inc.