Warranty Question
Hello,
I purchased a new LC221A walk behind mower today ,...
Warranty Question posted May 3, 2017 by craig boos
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Question:
Hello,
I purchased a new LC221A walk behind mower today , new - from Lowes. While preparing it for 1st use, it was clear that lower locking handles were partially stripped. I was able to get the left side to eventually grab, but the right side handle just spins and will not tighten or grab. It is clearly defective and since it doesn't tighten, the handle leans right and doesn't stay engaged in the locking hole, since the knob can not be tightened on that side.
I need to get a replacement handle/screw for that side-
I purchased a new LC221A walk behind mower today , new - from Lowes. While preparing it for 1st use, it was clear that lower locking handles were partially stripped. I was able to get the left side to eventually grab, but the right side handle just spins and will not tighten or grab. It is clearly defective and since it doesn't tighten, the handle leans right and doesn't stay engaged in the locking hole, since the knob can not be tightened on that side.
I need to get a replacement handle/screw for that side-
Details:
This is a new, literally - bought today and hadn't ever run it- tractor- I need Husqvarna to send me a replacement bolt/handle - I'm more than happy to do the work to install it but I need the replacement part-
Thanks,
Craig
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