Service & Maintenance Question
About `10 days ago I purchased a GTH27V48LS tractor with the...Answeredescalated
Service & Maintenance Question posted November 29, 2011 by Robert Griswold, last edited February 10, 2012
371 Views, 2 Comments
Question:
About `10 days ago I purchased a GTH27V48LS tractor with the "known" brake linkage rattle defect. I questioned this problem before delivery. The dealer assured me that before delivery he would be installing a "shim" that would fix the problem. Upon delivery I discovered this did NOT fix the problem. I used the tractor for several hours, the problem persists. I complained again to my dealer, and he is willing to look at this again but will probably have to keep my tractor for several weeks, and he really has no specific information from Husqvarna on what is wrong or how to fix it.
Why are you selling tractors with this problem?
How do you plan to repair my $ 3,000.00 tractor?
Why are you selling tractors with this problem?
How do you plan to repair my $ 3,000.00 tractor?
Best Answer
Answer
Hi Robert
Thanks for contacting the Answer Army to post your questions.
There is a fix for the problem you are describing, just ask you local service technician to contact our Dealer Technical support line and we can walk him through the repair.
Thanks again from the Husqvarna Technical Services Team
- posted December 10, 2011 by Robert Griswold
- Permalink
UPDATE: This problem was successfully fixed by my tractor dealer. Tractor is back home after 5 days and is working fine. YEA!
Hi Robert
Thanks for contacting the Answer Army to post your questions.
There is a fix for the problem you are describing, just ask you local service technician to contact our Dealer Technical support line and we can walk him through the repair.
Thanks again from the Husqvarna Technical Services Team