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Service & Maintenance Question

    Shirley Warren
    November 9, 2011 my Husqvana backpak blower would not start....Answeredescalated
    Service & Maintenance Question posted December 24, 2011 by Shirley Warren, last edited February 10, 2012 
    154 Views, 1 Comment
    Question:
    November 9, 2011 my Husqvana backpak blower would not start. I called the 1-800 number was told Swan Lake Hardware in Bossier City, La was the authorized warranty dealer. I took the blower to them on 11-15-2011 and am still waiting for something to be done. Please advised the status of this from your company.

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    Best Answer

    Greg P.

    Hi Shirley

    Thanks for contacting the Answer Army to post your questions.

    Unfortunately I do not have any knowledge of your blower, these service centers are independently owned and operated and are not a franchise operation. They may be waiting on a part that is on back-order through their distributor. It's hard to say what the hold up may be. You can contact the service technician and find out if they are waiting on parts and then we can research it and ship the parts directly to the repair center. When a distributor runs out of a particular part they will not just order that one part, they will wait till they build a large order before contacting us.

    Thanks again from the Husqvarna Technical Services Team.

    Answer

     

    • Greg P.

      Hi Shirley

      Thanks for contacting the Answer Army to post your questions.

      Unfortunately I do not have any knowledge of your blower, these service centers are independently owned and operated and are not a franchise operation. They may be waiting on a part that is on back-order through their distributor. It's hard to say what the hold up may be. You can contact the service technician and find out if they are waiting on parts and then we can research it and ship the parts directly to the repair center. When a distributor runs out of a particular part they will not just order that one part, they will wait till they build a large order before contacting us.

      Thanks again from the Husqvarna Technical Services Team.

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