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Warranty Question

    Robert Lessemun
    My chainsaw has not started properly since purchase and I...Answeredescalated
    Warranty Question posted January 28, 2012 by Robert Lessemun, last edited February 10, 2012 
    261 Views, 2 Comments
    Question:
    My chainsaw has not started properly since purchase and I now can't get the chain to operate.

    Frankly if I could I would return it to Amazon but apparently they dont accept returns which wasnt made clear to us when we purchased it.

    I am not the only one with this problem apparently, your customer support is apparently crap. Is there anything you can do.
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    Best Answer

    Greg P.

    Robert,

    Even though the chainsaw was purchased through Amazon.com you can have any local Husqvarna Dealer look at the saw. If the problem is a warranty situation they can perform the work and bill warranty for the repair.

    You can locate your local dealer by logging on to www.husqvarna.com/us and use the dealer locator. You may also call 800-487-5951 and we will assist you in finding a dealer.

     

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    • danny collins jr

       I feel ya there. I bought 235 husky and all it would do is start and quit. I took it back to the store and they gave me a new one which i got it home and it locked up. Went back to the store and they said they got the first one runnung. I got it back home and guess what? Still donig the same thing. I live 45 miles from that store. I now have 70 to 80 dollars in gas and a saw that still doesn't run!!

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    • Greg P.

      Robert,

      Even though the chainsaw was purchased through Amazon.com you can have any local Husqvarna Dealer look at the saw. If the problem is a warranty situation they can perform the work and bill warranty for the repair.

      You can locate your local dealer by logging on to www.husqvarna.com/us and use the dealer locator. You may also call 800-487-5951 and we will assist you in finding a dealer.

       

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