Chainsaws

August 14, 2011 I purchased and registered a Poulan Pro Chainsaw online and waited 4-6 weeks for the case to arrive. Every few months I call to see when I will receive the carry case and each time I have been told they don't know because they are out of stock. Today I called the number and got nothing but recordings to press numbers and then the phone line just kept disconnecting me. I have waited 1 year and over 4 months now and would like to know when I will be receiving my carry case. I still have the confirmation number I was given. Please help!!