Warranty Question
I purchased a model 96899219.CZ4815KAA in 2003 from Turney...escalated
Warranty Question posted October 2, 2012 by Emerson McArthur
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Question:
I purchased a model 96899219.CZ4815KAA in 2003 from Turney Mower in Chesterland, Ohio.
I know its out of warrenty but I have and am experienced some sturctural problems that in my opionion shoul not occur.
Three times now The bolts (P/N 5391080020) have sheared off the transaxel. And now the IZT Support (P/N 539107556) has alos sheared off the right side bolted mounting. The part has actually been toren from the mounting.
My use of the morer is only cutting my lawn and I do not abuse it. I was hoping that it would not have these type of issues when purchased. These,in my opinion,are structural issues with the engineering of the unit.
Should I expect theis type of breakdown even at this age? and is this a recurring issue with this mower? I can't believe that I am onth only customer that has experienced this type of problem.
If I decide to purchase a new mower what would your reccomend?
I consider this a seirrious issue and am expecting a reasonal reply in a short amoount of time.
Thank You. My phone number is 216-570-93471
Is this an Official Husvarna site?
I know its out of warrenty but I have and am experienced some sturctural problems that in my opionion shoul not occur.
Three times now The bolts (P/N 5391080020) have sheared off the transaxel. And now the IZT Support (P/N 539107556) has alos sheared off the right side bolted mounting. The part has actually been toren from the mounting.
My use of the morer is only cutting my lawn and I do not abuse it. I was hoping that it would not have these type of issues when purchased. These,in my opinion,are structural issues with the engineering of the unit.
Should I expect theis type of breakdown even at this age? and is this a recurring issue with this mower? I can't believe that I am onth only customer that has experienced this type of problem.
If I decide to purchase a new mower what would your reccomend?
I consider this a seirrious issue and am expecting a reasonal reply in a short amoount of time.
Thank You. My phone number is 216-570-93471
Is this an Official Husvarna site?
