This is a public Forum  public

Warranty Question

    John Respass
    I just bought a 54 In. 24HP Gas Powered Riding Zero Turn...escalated
    Warranty Question posted April 4, 2012 by John Respass, last edited April 4, 2012 
    151 Views
    Question:
    I just bought a 54 In. 24HP Gas Powered Riding Zero Turn Riding Lawn Mower via Sears Home Delivery. I used it for the first time today - it was delivered last week. It did a great job, but I had to stop to answer a phone call. When I returned to the mower, the starter would not activate. After a fair amount of troubleshooting and profanity, I discovered that a wiring harness running directly above the mower deck under the seat that had two badly abraded the areas, almost as though the blade drive belts were contacting the harness. At least one conductor inside the harness appears to be totally severed, and I suspect it is involved in verifying engagement of the parking brake or that the left drive arm is in neutral. Having enjoyed only one hour of use, I'm not terribly excited about spending a Saturday tearing this thing down and replacing the harness (nor do I feel it is my responsibility). How do I get this fixed? I do not have a vehicle capable of transporting this mower. And of course, the problem occurred at the lowest point on my property. Pushing it up a 20 ft hill is *remarkably* difficult.

    Otherwise, I love the thing.

    Thanks,
    John
    Photo:
    • Be the first to rate this

      |

    • Bookmark and Share