General Product Question
I've had my HU800HW mower now for two months and have...Answeredescalated
General Product Question posted July 19, 2011 by Clifford Smith, last edited February 10, 2012
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Question:
I've had my HU800HW mower now for two months and have not yet received the discharge schute attachment that was promised when I registered the mower. I really need it so that I can use my mower. How much longer do I have to wait for you to send it?
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Answer
- posted July 20, 2011 by Husqvarna
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Hi Clifford,
Sorry you're having this issue. I'm having trouble finding a record of your registration for the HU800HW. We show that you registered a XT721F back in October. Is it posssible you registered the wrong model? Do you remember when you performed the registration?
This would explain why you never received the attachment.
AnswerArmy
- posted July 20, 2011 by Clifford Smith
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Mike, Thanks for the reply. I sent the registration in on May 16, 2011. The issue has been resolved as I contacted Power Equipment Direct where I bougth the mower. They are working to correct the issue and I'm soon to get my discharge unit.
Cliff
- posted July 20, 2011 by Husqvarna
Hi Clifford,
Sorry you're having this issue. I'm having trouble finding a record of your registration for the HU800HW. We show that you registered a XT721F back in October. Is it posssible you registered the wrong model? Do you remember when you performed the registration?
This would explain why you never received the attachment.
AnswerArmy