Hedge Trimmers

I tried to have my Husqvarna trimmer repaired at one of your service centers, Pasquale Tractor and Mower in Santa Fe, Texas. After having the trimmer for 2 weeks and no contact from the center, I called to ask when my trimmer would be ready. They told me I could pick up the trimmer with repairs complete by the end of the day. When I showed up, the trimmer was not ready. Pasquale Tractor told me that it would be Monday and if I didn't like it, they could put the trimmer in my truck for me. I did not appreciate the service and said I would take my trimmer. They gave it back to me in pieces. I want to make sure another service center will complete the warranty work even though Pasquale Tractor did not restore the trimmer to a whole condition.