Warranty Question
I purchased the saw for fall cutting/cleanup, then never got around to using it that year.
The Husqvarna brand was a major factor in my selection of the saw, which I bought despite being hard up financially. It was a major purchase (to me). It might not seem like much money to you, but it was to me.
The next year I did make a point to use it before the 1 year came up, since I am aware that 15% of everything built in China is defective right out of the box. It worked fantastic, and I put it up on the shelf. Little did I know, that was the only single use that it would work without a problem. The next time I used it, it worked great again . . . till I noticed the puddle of chain oil underneath it in the garage, under the shelf it was on. I figured I must have done something wrong (it IS a Husqvarna, after all) and so when I needed it again I just filled it up and used it, then carefully put it back on the shelf making sure the cap was on tight and so forth. It spilled its guts again. Then I took it in to Lowes where I bought it, and to their credit they replaced the part free of charge - I got the saw back 6 weeks later. Next time I used it, it worked great again - no problems. Then the second use, it spilled its guts again! I took it to a local repair shop to inquire about repairing it again, and was advised there is no point to doing that, since it will always work once, and only once, before it won't retain chain oil again. At this point the oil leaks out as fast as I pour it in, so I can't even use it and drain the oil between uses.
I am astonished that a Company like Husqvarna could actually put out a product like this. You mean to tell me that you made a design change to a part, but never bothered to go cut wood a few times before having the Chinese build a million copies of the defective design? Obviously you know what you did wrong by now, and in what series of manufacture. A reputable company would not hide behind a warranty period if they knew specifically what they did wrong. What I would expect is to get a letter from Husqvarna from Lowes when they returned the 'repaired' saw to me, saying that this was a defective design - and that with their apologies, Husqvarna would like to give me a credit of so many dollars towards a replacement saw, or a new version of the same (corrected) model without the design flaw.
What can you do to make this right with me?
Answer
steven, allow me to introduce myself. I am Robert. I do not represent Husqvarna, however, I am a professional mechanic that re-builds/repairs chainsaws among other things. I also put up a small amount of wood out of 3 counties. I have a fleet of saws, some really powerful, and some as small as 45cc with 20" bar. as I have quite an extensive experience where this matter is concerned, I decided to respond by simply sharing how I operate when i put my saws to bed.
all saws continue to bleed bar oil after use to one extent or another. I remove the fuel, start the saw and accelerate lightly until starvation kill. then I dump the oil into a cutaway milk jug that still has the handle attached. I remove the clutch cover, bar, and chain. using my compressor and blow gun, I thoroughly clean the bar inside and out, making certain the oiler holes and track are perfect. then blow out the clutch area/oiler area and the rest of the saw. the inside of the clutch cover is cleaned pristeen as well.
if this procedure is not done, I arrive to find a puddle under the saw. all of the accumulation of oil in the bar track runs back out, as well as some from the oiler and tank. while the miniature pump does increase the oil flow into the bar at revving rpm's, it is still gravity fed. meaning, if you stick a hose into a tank of fluid and suck on it until a flow starts, then wouldn't you expect the fluid to continue to flow out until the tank was empty?
I am not familiar with the 435, and the casing bolts might loosen enough to allow oil to leak thru the gasket of the magnesium halves. I don't know without looking at the problem directly. the one thing that I am certain of is that any saw is supposed to be capable of working thru an entire tank of fuel in one outing, and still have a biddy bit of bar chain oil left in the oiltank.
the idea that an oil pump is delivering its payload to my bar and chain in a meaningful way, is welcome news to this woodsman. it is a far far better proposition than the alternative. chainsaws need a lot of love steven. love your saw and it will love you back.
after I empty my saws of fluids, and clean them up properly, I still arrive to find a puddle. but it is a small puddle.
good luck my friend, and be very careful in the woods...
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