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General Product Question

    David Jentink
    I just bought a Poulan PXT12538 from Home Depot. I brought...escalated
    General Product Question posted May 30, 2011 by David Jentink, last edited February 10, 2012 
    770 Views, 1 Comment
    Question:
    I just bought a Poulan PXT12538 from Home Depot. I brought it home and noticed there is a headlight switch, but no headlight assembly was included. Is this correct? Was the headlight assembly missing? How do I go about getting this assembly.

    Thanks,
    David
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    Answer

     

    • Scott W.

      Thank you for contacting AnswerARMY.

      David, the only way to know if your mower was supposed to have headlights would be for the dealer to have your PROD ID number and would need to call the distributor and they can contact our service dept to pull a BOM for this unit. With out the PROD ID there is no way to know how it was supposed to have been built.

      Please supply the 11 digit PROD ID to the local dealer, ask them to inviestigate.

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