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Service & Maintenance Question

    David Curole
    Since no one will repair my weedeater one in New Orleans LA....Answeredescalated
    Service & Maintenance Question posted October 30, 2010 by David Curole, last edited February 10, 2012 
    1351 Views, 1 Comment
    Question:
    Since no one will repair my weedeater one in New Orleans LA. You have no warranty in this area, and you wont respond to emails to the company.The battery died in less than one month. A local repair place checked it but you wont pay them for there work and they are listed as are others in this area. But you don't pay them so they wont work on your weedeater one any more. The warranty a sham. Where can I get parts to do it myself?

    Best Answer

    Greg P.

    Hi and thanks for using the Answer Army to post your questions.

    I'm sorry for the problems you are having.  After researching we show at least 10 different service centers in your surrounding area that can repair your machine.  We will honor any manufacturing defects on that model for 2+ years. If you would like you can call in to our customer service center and we can also help you get your machine repaired.  Please click on the link below to find a service center in your area.

    http://www.weedeater.com/node7833.aspx

    Call 1-800-487-5951 for our Customer Service Center and one of our technicians will work with you to get your unit back in running condition.

    Thanks again,

    Greg P

    Answer

     

    • Greg P.

      Hi and thanks for using the Answer Army to post your questions.

      I'm sorry for the problems you are having.  After researching we show at least 10 different service centers in your surrounding area that can repair your machine.  We will honor any manufacturing defects on that model for 2+ years. If you would like you can call in to our customer service center and we can also help you get your machine repaired.  Please click on the link below to find a service center in your area.

      http://www.weedeater.com/node7833.aspx

      Call 1-800-487-5951 for our Customer Service Center and one of our technicians will work with you to get your unit back in running condition.

      Thanks again,

      Greg P