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General Product Question

    Kevin Bolte
    Faulty fuel tank YTH20K46Answeredescalated
    General Product Question posted March 20, 2012 by Kevin Bolte, last edited March 22, 2012 
    1486 Views, 2 Comments
    Question:
    Faulty fuel tank YTH20K46
    Details:

    I own a YTH20K46 and love it. I put gas in it the other day and found out that the center of the fuel tank on the bottom has cracked. I was wondering what can be done about this? Looks like a faulty piece to me, I've looked up reviews on the exact tractor and it seems a lot of people have had this same problem.

     

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    Best Answer

    Greg P.

    Dear, Mr.Bolte

     

    On behalf of Husqvarna kindly accept our sincere apologies for not giving you the high standard of service which is the general norm of our company. We sincerely regret the inconvenience caused to you because of this.

    Due to the nature of your situation we would like for you to please contact our consumer support number at 1-800-487-5951 we will have your machine repaired at no cost to you. Fuel tank related problems are a major safety hazard, that said please discontinue to use the machine until you can get it in to a service center.

    We rely on our servicing dealers to provide us with the best information to properly serve you.

    We reassure you of our co-operation and look forward to a more positive association with you in the future.

    Thanking You.

    Sincerely.

    Husqvarna Technical Services

     

    Answer

     

    • Greg P.

      Dear, Mr.Bolte

       

      On behalf of Husqvarna kindly accept our sincere apologies for not giving you the high standard of service which is the general norm of our company. We sincerely regret the inconvenience caused to you because of this.

      Due to the nature of your situation we would like for you to please contact our consumer support number at 1-800-487-5951 we will have your machine repaired at no cost to you. Fuel tank related problems are a major safety hazard, that said please discontinue to use the machine until you can get it in to a service center.

      We rely on our servicing dealers to provide us with the best information to properly serve you.

      We reassure you of our co-operation and look forward to a more positive association with you in the future.

      Thanking You.

      Sincerely.

      Husqvarna Technical Services

       

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    • Sheila Bing

      I also own YTH20k46 and my fuel tank cracked as well.  And I need my tank replace.  Please help.

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