Blowers

I have a Mcculloch Blower (BL30) that I used 4 times and the motor and blower fell off the backpack...so I called Mcculloch to get the rubber mounts to fix it. The woman asked me if I had the blower for under 2 years...and I said yes. So she told me to take it to a service center and give them the receipt and it would be under warranty. So I figured if it was free it was better than ordering the parts to fix it myself. So I went to pick it up on wednesday and they said the mcculloch denied the warranty on it because it was a "wear part". So I have been calling to try and get this taken care of because I was told it was covered and now all of the sudden its not. I am hoping this is not a way of making dealers money. I am highly upset and will not be happy until there is corrective action taken. If someone is told it is under warranty...you do not make them pay for it when you go to pick it up.