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Warranty Question

    Diane Sandland
    I recently purchased a 6021P from Amazon.com because that...Answeredescalated
    Warranty Question posted July 24, 2011 by Diane Sandland, last edited February 10, 2012 
    476 Views, 1 Comment
    Question:
    I recently purchased a 6021P from Amazon.com because that model wasn't available anywhere localy. After mowing once I noticed that one of the rear wheels was cracked. I am uncomfotable taking it to our local dealer to get warranty, as I didn't purchase it there. is there any other way I can get it a replacement wheel.
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    Best Answer

    Scott W.

    Thank you for contacting Answer ARMY.

    You can find your local Husqvarna dealers for sales and service and parts as well as manuals using the link.

    /images/us/homeowner/home/

    Your local dealer is your best and fastest source of information.

    Husqvarna does not sell any parts direct. You must contact your local Husqvarna Service center for any and all parts and service as well as pricing. Any Husqvarna dealer should be able to order parts as needed.

    For warranty consideration you should present the unit and your original dated sales receipt to the servicing dealer as well as the problem must be of a warrantable nature (a defect in materials or workmanship), incorrect or old fuel, impact damage, incorrect storage are examples of non warranty. All warranty service must be completed by servicing dealer.

    Answer

     

    • Scott W.

      Thank you for contacting Answer ARMY.

      You can find your local Husqvarna dealers for sales and service and parts as well as manuals using the link.

      /images/us/homeowner/home/

      Your local dealer is your best and fastest source of information.

      Husqvarna does not sell any parts direct. You must contact your local Husqvarna Service center for any and all parts and service as well as pricing. Any Husqvarna dealer should be able to order parts as needed.

      For warranty consideration you should present the unit and your original dated sales receipt to the servicing dealer as well as the problem must be of a warrantable nature (a defect in materials or workmanship), incorrect or old fuel, impact damage, incorrect storage are examples of non warranty. All warranty service must be completed by servicing dealer.

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