Hi Mark,
I apologize for the inconvenience on your Weed Eater One.
If returning it to Wal-mart is no longer an option, you will have to take it to a Authorized Weed Eater Servicing Dealer. Your product likely has a drive disc problem which can only be serviced by a professional technician.
Please refer to the web site below for a service center near you:
http://www.weedeater.com/node7833.aspx
Sincerely: Peter B.
Hi Mark ... I bought my WE261 about 3 weeks ago and the reverse gear worked on the first mowing but then on the second and third mowing, the reverse gear seemed to slip to the point of not even engaging. It didn't matter if the mower blade was engaged or not.
There is a post on this web site that had a similar problem with the forward gears not engaging properly.
The solution mentioned in the previous post said to loosen the two large bolts (one black and one silver, use a 1/2 inch socket) that attach to the bottom of the gear lever and the metal flange by the motor and rear tire. I put the lever into the reverse position and loosed the two bolts. Once loosened, you can slightly reposition the flange plate and the gear shift lever to get a bit more movement of the friction drive plate to the left of center on the pulley wheel. You can see the friction wheel and the drive pulley if you look towards the motor (between the gear fender and the mower blade housing). Retighten the two bolts once you reposition the gear shift lever.
I now have a positive reverse engagement of the friction wheel and the drive pulley. Neutral and all 3 forward gears also work perfectly too.
Hope this resolves your WE261 reverse issue also.
I bought my WE261 about 3 weeks ago after this useful review and the reverse gear worked on the first mowing but then on the second and third mowing, the reverse gear seemed to slip to the point of not even engaging. It didn't matter if the mower blade was engaged or not.But service center near me and decided problem well.
Hi Mark ... I bought my WE261 about 3 weeks ago and the reverse gear worked on the first mowing but then on the second and third mowing, the reverse gear seemed to slip to the point of not even engaging. It didn't matter if the mower blade was engaged or not.
There is a post on this web site that had a similar problem with the forward gears not engaging properly.
The solution mentioned in the previous post said to loosen the two large bolts (one black and one silver, use a 1/2 inch socket) that attach to the bottom of the gear lever and the metal flange by the motor and rear tire. I put the lever into the reverse position and loosed the two bolts. Once loosened, you can slightly reposition the flange plate and the gear shift lever to get a bit more movement of the friction drive plate to the left of center on the pulley wheel. You can see the friction wheel and the drive pulley if you look towards the motor (between the gear fender and the mower blade housing). Retighten the two bolts once you reposition the gear shift lever.
I now have a positive reverse engagement of the friction wheel and the drive pulley. Neutral and all 3 forward gears also work perfectly too.
Hope this resolves your WE261 reverse issue also.