Service & Maintenance Question
Hello
I currently own a Poulan Pro Pp46Bt 46cc 2-Cycle...
Service & Maintenance Question posted August 31, 2017 by Richard Stewart
1403 Views, 4 Comments
Question:
Hello
I currently own a Poulan Pro Pp46Bt 46cc 2-Cycle 220 Mph 490 Cfm Heavy-Duty Gas Backpack Leaf Blower Model # 967086901. I need to buy a replacement carburetor. The old one is a RUI ING H119-6 (see attached pic).
I contacted Poulan Pro customer service and the reps provide very little help.
First rep: told me to put fresh gas and I would have no problem. (I did this and had the same problem. Machine would stall out when I press full throttle).
2nd rep: said I needed a new carburetor. Gave me part # listed on parts manual and told me part was on back order. 3 week wait plus would charge me $30+ for the part. (I look all over the web for the part # and could not find it)
3rd rep: I ask why the part # was impossible to find since this was a new 2016 machine. She could not tell me the brand of carburetor or confirm if the part # provided was correct. Even ask a supervisor with no luck.
I took out the carburetor from machine. It is a RUI ING H119-6. I google the part, only thing I could find was H119 (no -6).
Can someone confirm the proper replacement carburetor for my machine and where I can get one. I don't understand why this is so hard and why the carburetor is not readily available.
Thank you
Richard Stewart
I currently own a Poulan Pro Pp46Bt 46cc 2-Cycle 220 Mph 490 Cfm Heavy-Duty Gas Backpack Leaf Blower Model # 967086901. I need to buy a replacement carburetor. The old one is a RUI ING H119-6 (see attached pic).
I contacted Poulan Pro customer service and the reps provide very little help.
First rep: told me to put fresh gas and I would have no problem. (I did this and had the same problem. Machine would stall out when I press full throttle).
2nd rep: said I needed a new carburetor. Gave me part # listed on parts manual and told me part was on back order. 3 week wait plus would charge me $30+ for the part. (I look all over the web for the part # and could not find it)
3rd rep: I ask why the part # was impossible to find since this was a new 2016 machine. She could not tell me the brand of carburetor or confirm if the part # provided was correct. Even ask a supervisor with no luck.
I took out the carburetor from machine. It is a RUI ING H119-6. I google the part, only thing I could find was H119 (no -6).
Can someone confirm the proper replacement carburetor for my machine and where I can get one. I don't understand why this is so hard and why the carburetor is not readily available.
Thank you
Richard Stewart
Photo:
Answer
Boy what a mess. First they don't list the IPl under PP46BT but instead it is under PR46BT (same product number). Please download and keep a copy of the following IPL.
/pdf/ddocdownload/PPOI%2FPPOI2016_AAaa%2FPPOI2016_AAaa_PR46BT_967086901.pdf
The carburetor comes as part of a kit the includes the heat dam and gaskets. PN 501424331
As to why it is back ordered so long; it got to be shipped from China.
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Thank you for your response. That is the part number the second rep gave me. The problem is that that part number can not be found anywhere. Do you know where I can purchase one?
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You order it through Jack's but it still have same back order time frame.
/images/jacks-parts-lookup/part/501424331
This something we all in repair shops are having to deal with too. Very Frustrating...
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Thanks so much for that info. Very frustrating to us customers who have limited experience with this stuff.
will order and post update with results.
best
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