Some time around September 23, I ordered a light kit for my...Answeredescalated
Parts Question posted October 4, 2011 by
J Kirk, last edited February 10, 2012
209 Views, 1 Comment
Question:
Some time around September 23, I ordered a light kit for my RZ4623 from my local dealer. They advised that Husqvarna told them that it would not ship until September 29. I called them on October 3 to inquire on the status of the order...had not come in. I called again on October 4 and they are now telling me it will not be until October 14. I am disappointed in Husqvarna not the dealer. To tell a dealer to tell a customer one date and then move the date even further. I told the dealer if it does not come by that time I am cancelling the order. This is ridiculous. I previously had a Troy-Bilt tractor...it came with lights. I pay $1500 more for a Husqvarna and it doesn't come with lights but I have to order them and pay even more. I gave Husqvarna a great review after purchasing my RZ4623 but I'm thinking I may have done so prematurely. What is the deal with Husqvarna in not having parts readily available?
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Thank you for contacting the Answer Army.
Sorry you are having trouble getting a light kit for your RZ4623.
This light kit is still currently on back order, however, the it should be at the dealer by late next week.