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General Product Question

    Dale Walker
    As a homeowner I purchased a Husqvarna 350 chainsaw on...Answeredescalated
    General Product Question posted October 29, 2011 by Dale Walker, last edited February 10, 2012 
    274 Views, 1 Comment
    Question:
    As a homeowner I purchased a Husqvarna 350 chainsaw on 3/11/02 and used it rarely but maintained it as directed in the operator's manual. I have never had any trouble with the saw from day 1, until 9/16/11 when the saw started to rev high, spin the chain at a high rate of speed, and then stall. I continued to start the saw and it would operate for 1 minute then stall again. I adjusted the carburetor according to the operator's manual and it sounded better for approx. 15 minutes and then started behaving bad again. I continued to start and run the machine until it stalled a final time and would not start again. I brought it to my local dealer where I purchased it and was told that the engine had seized. I was very surprised. I like Husqvarna chainsaws so I purchased another one on the spot, a 445.
    I am wondering what caused the 350 saw's behavior and eventual seizing. I am beyond any warranty, but I am wondering what, if anything, can be done for me to offset the purchase of my new 445 Husqvarna saw?
    Thank you,
    Dale Walker
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    Best Answer

    Greg P.

     Hi Dale,

    Thanks for using the Answer Army to post your questions.

    This issue could have been caused by any numbers of issues, however the most likely cause would have been too lean a fuel to air mixture caused by an air leak in the fuel lines or some other gasket or in the crank seals themselves, this could also have been caused by a clogged fuel filter, or an out of adjustment carburetor. When this happens and there is too little fuel to air it causes several things to happen causing the failure there is less oil and fuel to cool and lubricate the piston and cylinder and the engine speeds up considerably. Unfortunately on account of the age of this unit no warranty or goodwill consideration can be made at this time.

    Answer

     

    • Greg P.

       Hi Dale,

      Thanks for using the Answer Army to post your questions.

      This issue could have been caused by any numbers of issues, however the most likely cause would have been too lean a fuel to air mixture caused by an air leak in the fuel lines or some other gasket or in the crank seals themselves, this could also have been caused by a clogged fuel filter, or an out of adjustment carburetor. When this happens and there is too little fuel to air it causes several things to happen causing the failure there is less oil and fuel to cool and lubricate the piston and cylinder and the engine speeds up considerably. Unfortunately on account of the age of this unit no warranty or goodwill consideration can be made at this time.

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