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Service & Maintenance Question

    tonyren
    I'm a new home owner. I just bought a tractor 2 weeks...Answered
    Service & Maintenance Question posted June 6, 2010 by tonyren, last edited February 10, 2012 by HusqvarnaAnswerArmy Silver, tagged YTH21K46 
    1085 Views, 3 Comments
    Question:
    I'm a new home owner. I just bought a tractor 2 weeks ago. The model is YTH21K46. When I bought it, the meter show "1"; I just use it 2~3 hours, but the meter already show "13". I ask a salesman, he told me that the machine was adjusted in the factory, it is very normal that the factory took several hours. But I just run the tractor half hour this weekend, the meter show "15". Is it normal?

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    Best Answer

    Benji C.

    Dear Tonyren,

    Thanks for contacting us at Answer Army,  it is not normal for your tractor to be reading higher numbers measured on the hour meter than actually used.  This meter is very important for maintenance schedules and is best utilized when it works correctly.  The best thing to do in this situation would be to have the tractor inspected by an authorized dealer. 

     Click on the link below to find a dealer near you.

    /images/us/homeowner/home/  (type in zip)

    Regards,

    Benji C.

    Answer

     

    • Benji C.

      Dear Tonyren,

      Thanks for contacting us at Answer Army,  it is not normal for your tractor to be reading higher numbers measured on the hour meter than actually used.  This meter is very important for maintenance schedules and is best utilized when it works correctly.  The best thing to do in this situation would be to have the tractor inspected by an authorized dealer. 

       Click on the link below to find a dealer near you.

      /images/us/homeowner/home/  (type in zip)

      Regards,

      Benji C.

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    • tonyren

      Nenji,

         Thank you for your suggestion. I just call the Husqvarna preferred authorized dealer in West Haven, CT. He is too busy to inspect the tractor, even he cannot setup a schedule! He let me ask Lowes because I bought the tractor from Lowes...!? In this situation, I have to return the tractor to Lowes, can you give me an other option?

       

          Thanks

          Tony

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      • Benji C.

        Tony,

        Hi, I hope all is well. I did some investigation and the following authorized dealer will be able to assist you.  All the contact information is below and your lead time will be about 10 days, which is respectable during the current busy season.  Please refer to the information below:

        POC: Bruce

        Phone: 203.208.3530

        POWER EQUIPMENT SOURCE LLC

        10 MILL ST.
        EAST HAVEN
        CT 06512

        Regards

        Benji

        Customer Service Team

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