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Service & Maintenance Question

    dave pa
    During the first use of my Weedeater One I had some issues...Answered
    Service & Maintenance Question posted June 13, 2010 by dave pa, last edited February 10, 2012, tagged Weed Eater One 
    756 Views, 2 Comments
    Question:
    During the first use of my Weedeater One I had some issues with the steering. If I turned all the way left or right, the steering would lock up. I would have to get off and pull both front tires by hand in the opposite direction to unlock. Eventually I noticed the steering wheel turning but the wheels were not. I took it back to my garage and pulled the steering wheel. What I found was that the inside of the steering wheel adaptor that fits over the shaft was stripped out. I since have ordered two new ones onlyto find out they are presently not available and are on back-order. I found the adaptor to be made from a very soft plasticand not capable of handling much abuse from bumps or ruts in the yard. Are there any plans to re-design this part and make itout of something more substantial that can better tolerate minor abuses that exhist in most peoples yards? Secondly, do you have any idea when theseparts may be available toyour parts suppliers? Other than that, I'm pleased so far.It's a nice little riding mower for people who don't need a larger yard tractor.
    Thank You
    Dave PA

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    Best Answer

    Husqvarna

    Hi Dave and Charlie,

    Thanks for your feedback on the wheel adapter.  We've sent your notes to our Weed Eater One product improvement team so they can take a look at it.

    In the meantime, you can order a replacement part through your local dealer (who can also help you with your warranty claim).  You can see what some other customers have done to overcome the problem by viewing this thread:

    To find your nearest dealer, go here:

    Let us know how else we can help!

    Answer

     

    • charlieb

      hi dave glad to hear i am not the only one having a problem with the wheel adapter,the one on my machine cracked in 1/2 and i am looking into getting it replaced with the warranty.

      i agree the machine is great with the exception of the wheel adapter not being made of  a better material,maybe metal.i hope that they come up with a better fix.

      good luck charlie

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    • Husqvarna

      Hi Dave and Charlie,

      Thanks for your feedback on the wheel adapter.  We've sent your notes to our Weed Eater One product improvement team so they can take a look at it.

      In the meantime, you can order a replacement part through your local dealer (who can also help you with your warranty claim).  You can see what some other customers have done to overcome the problem by viewing this thread:

      To find your nearest dealer, go here:

      Let us know how else we can help!

      • Be the first to rate this

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