Warranty Question
I've had a 455 Rancher refurbished chainsaw for about 2...Answeredescalated
Warranty Question posted March 5, 2012 by Terry Peterson, last edited March 8, 2012
187 Views, 1 Comment
Question:
I've had a 455 Rancher refurbished chainsaw for about 2 weeks. It has wanted to go lean way too easy. I have the carb screws as rich as possible. I mixed new gas, added Stabil, replaced the fuel pickup line and then finally found the 503 21 74-50 carb screws were loose. Actually one was loose and one was stripped out. The air leak was causing it to go lean. Will Huskvarna supply a new 537 24 15-01 plate to replace the stripped part? Maybe a new chunk of fuel tubing also, since my replacement stuff isn't quite as flexible?
I've been using chainsaws for quite some time and didn't want to let this one get the best of me (ship it back.) With the one screw tightened down well, it is running great... finally. It would be nice to have it 100% though.
I've been using chainsaws for quite some time and didn't want to let this one get the best of me (ship it back.) With the one screw tightened down well, it is running great... finally. It would be nice to have it 100% though.
Details:
Purchased through New-Egg.com and was shipped out of Lincoln, NE. There's a 23 written in sharpie right below the pull start on it.
Thanks
Terry
Best Answer
Answer
Terry,
Thank you for contacting Husqvarna to post your questions.
Unfortunately we can not ship parts directly to the consumers, you would need to go through an authorized dealer. I have attached a link to help you find a dealer in your area. /images/us/dealers/dealer-locator/
Thanks again from the Husqvarna team.
Terry,
Thank you for contacting Husqvarna to post your questions.
Unfortunately we can not ship parts directly to the consumers, you would need to go through an authorized dealer. I have attached a link to help you find a dealer in your area. /images/us/dealers/dealer-locator/
Thanks again from the Husqvarna team.