Service & Maintenance Question
Question, does this sound like a reasonable diagnosis? If your answer is yes, this is the last Husqvarna product that I will ever own and will go back to a cheap, relaible electric blower.
Best Answer
Answer
Hi Charles,
Thank you for contacting Husqvarna.
Sorry your having trouble with your blower. Unfortunately he is probably right as the fuel might have sat in the unit for a while damaging the internals of the carburetor. Also when a unit has been run for a while and has broken in and seated the rings it does need an adjustment to compensate for the difference in how the engine performs. While fuel issues are not normally covered I would be glad to offer some goodwill to help you out with your bill. Please have your dealer call in here to us to get your problem resolved. I would just recommend in the future not mixing any more fuel than can be used in 30 days.
Hope this helps and thank you for using our products.
- posted February 4, 2012 by charles Burnside
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Greg, that's mighty commendable to make an exception this time on picking up the repair tab.But I really did not expect this and it has definitely convinced me to continue with the Husqvarna products.
I have taken the blower to a Husqvarna repair shop, Owen Equipment 904.225.0441 and the KNOWLEDGEABLE intake person, of course, wants some assurance of being paid for the repair. Do you have some kind of reference number/authorization code for this this issue?
Sincerely,
- posted April 1, 2012 by Brian Mitchell
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Concerned. Purchased the 125B blower in the fall 2011 and have been hap, I get that however when a product fails after less than 6 months of y until today when it began to leak fuel and subsequently shutdown. I set the blower down and returned a few minutes later to find that fuel had leaked out. Thinking it was possibly the hose that caused this I went online to seek a solution. I have found way too many similar problems with this happening to other customers who purchased the same model and it appears Husqvarna's response is - 'we do not have control of what consumers place in their blower'. First of, I am a customer of theirs, and second, placing an ethanol type fuel in the blower should not degrade the fuel line. I spent the extra money on this brand due to the thought the product would last - I have a Ryobi weed eater that is 11 years old and not once have I had a repair on it and I use the same fuel for it as I have for the Husqvarna 125B blower. Pls advise as I also have a new husqvarna lawn mover that I am 2nd guessing the purchase.
Hi Charles,
Thank you for contacting Husqvarna.
Sorry your having trouble with your blower. Unfortunately he is probably right as the fuel might have sat in the unit for a while damaging the internals of the carburetor. Also when a unit has been run for a while and has broken in and seated the rings it does need an adjustment to compensate for the difference in how the engine performs. While fuel issues are not normally covered I would be glad to offer some goodwill to help you out with your bill. Please have your dealer call in here to us to get your problem resolved. I would just recommend in the future not mixing any more fuel than can be used in 30 days.
Hope this helps and thank you for using our products.