General Product Question
I registered my PoulanPro PP4218AVX on 06/02/2012 and got...escalated
General Product Question posted September 20, 2012 by Fred Brodeur
47 Views, 2 Comments
Question:
I registered my PoulanPro PP4218AVX on 06/02/2012 and got Confirmation Number: 120602-001056. There were problems with your web site and I tried again on 07/09/2012 Confirmation number:120709-003610.
It should have arrived the end of August. It's now past mid September. I've made calls to both the support number on the card that came with the chain saw and was told that number is invalid and got a different number and was told that they do not support that issue. Can someone please guide me to someone who can get me my case?
Fred
It should have arrived the end of August. It's now past mid September. I've made calls to both the support number on the card that came with the chain saw and was told that number is invalid and got a different number and was told that they do not support that issue. Can someone please guide me to someone who can get me my case?
Fred
Answer
10 days later, NO comment or answer from PoulanPro.
Fred Brodeur
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Another week goes by, THE worst customer support I have ever seen.
Fred Brodeur
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