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General Product Question

    Jell Oburger
    Just bought a brand new, in the box 550xp about 2 hours ago....escalated
    General Product Question posted November 27, 2013 by Jell Oburger, last edited November 27, 2013 
    3358 Views, 7 Comments
    Question:
    Just bought a brand new, in the box 550xp about 2 hours ago. Got it home, fueled up and won't start. Won't even turn over. Checked the manual 3 times to be sure I didn't miss anything special. Pulled it about 75 times and nothing. Now I've noticed what appears to be fuel leaking form the top of the muffler baffles. What's going on? Very close to just returning the whole thing and go buy a Stihl if a new Husqvarna won't start.
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    Answer

     

    • Karla

      Jell,

      Your symptom is a normal response to a flooded engine, as you pull on the cord if it does not fire the fuel keeps collecting and building up in the engine, and the only way out is through the exhaust.

      I would reccommend removing the spark plug, and dry it off, then with the spark plug removed and in the off position hold a rag over the spark plug hole, and pull on the cord about 6 more times this should blow out the excess fuel. Now re-install the spark plug, make sure the on/off switch is in the on position, put the choke on, and hold the throttle trigger for full throttle. Give it two or three good pulls, then put the choke in off and give it one or two pulls, let it run and idle for a while it may smoke a little at first due to the still excess fuel and oil in the engine.

      I hope this helps.

      PS - Never pull on the starter continuously if it does not start after the second or third pull find out where the problem is that is causing the problem.  Also, Alot of engines are so quiet when the fire initially with the choke on, its just a puff or lite pop, so instead of continually pulling, only pull once or twice with the choke on, and then turn the choke off and give it a quick another pull and it should start.

      Inaddition, if your engine is already warm or its a warm day outside, don't even use the choke just start the engine by putting the switch in the on position, and give it one or two quick pulls.

      I hope this helps.

       

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      • Jell Oburger

        Thank you, I'll go try that now and reply back!

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    • Karla

      Jell,

      Let me know what happens when you try starting it.

      Thanks.

      PS. Do you have the new " Autotune" ? Just curious, and it definitely looks like a nice chainsaw.

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    • Jell Oburger

      Well, I'm embarrassed to say this, but I can't for the life of me get the darn spark plug to turn.  They must have really torqued this thing down at the factory.  I'm very leery of usimg a cheater bar for fear of snapping the plug off in the block. I've not used any WD or PB blaster type penetrating lubes.  I did bring it in the house to warm up a bit near the fire to see if that might help, but no luck.  I'm betting you're right that it's flooded given the fuel that came out of the exhaust and the stronger than normal smell of fuel.  Looks like I might be out of luck until the dealer opens again on Friday. crying  So much for getting some work done on my time off.

      Yes, it has the Autotune.  I hear it's great, but, I have no idea yet. wink

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    • Karla

      Jell.

      No you did the right thing to stop, before something breaks, and yes I would take it to the dealer. Make sure he removes the plug for you, so its Not torqued so tight, and also gets it started and running for you.

      Sorry, I couldn't help much more.

      Hopefully your dealer is not too far away and he can fix the problem quickly.

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      • Jell Oburger

        Problem solved!  User error.  laugh  Flooded, because I was used to my old chainsaw w/ a standard carb, I was flooding it.

         

        Karla, back to your question about how I like the Autotune; I've cut for last couple days now and all I can say is WOW.  This is a serious chainsaw with scary power.  Blasts though the hardest oaks I have in no time.  Simply amazed at this saw.

        I'm really looking forward to linking up all my timber this year b/c it won't take nearly as long and will be much easier on me.

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    • Karla

      Jell,

      I am glad to hear the good news that its running, it definitely is a beautiful looking chainsaw.

      Remember to clean the Bar and keep it lubricated, (Note: I use one of those bar groove  cleaning tools, well worth the $4.95 cost), Keep the chain sharp, and make sure you use the correct Oil to gas ratio mixture.. Oh, and periodically check the condition of the clutch, drive sprocket, and drive sprocket bearing.

      Also an overall cleaning  occassionaly, (Note: I use a stiff old tooth brush for those hard to reach places, like around the clutch. Don't use a sharp metal tool like a scraper or screwdriver, it will just Mar the plastic parts and make it easier for the dirt, oil, and dust to stick better) Oh I also use a little soap and water like dish detergent with a brush and rag to get some of the stubborn greasy dirt and sawdust.

      The cleaning is Not just to make it look pretty, its really so you can thoroughly inspect it, and check for any pre-mature wear, an weekd fix the problem immediately, and the saw will run better keeping it clean too, and doing all of this and I guarantee the chainsaw will last a lifetime.

      In-addition, Glad I could help a little!

      PS. Here is a picture of a chainsaw that I cleaned up last week, and got running too. I wish I could show before picture, anyhow I purchased it for scrap parts, and it looked like Junk before pictures, Its a Husqvarna T435 top handle arborist chainsaw, (see attachment),

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