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General Product Question

    stephen trimper
    I love my new 550xp but why do I have to drill holes in the...
    General Product Question posted February 16, 2015 by stephen trimper 
    141 Views, 3 Comments
    Question:
    I love my new 550xp but why do I have to drill holes in the recoil cover and threw the decal to put the snow guard on? I am not drilling holes in a brand new $700 saw when husqvarna could have made a snap on cover. They should include another cover when you buy a new saw if that's what you have to do or just include a 4" strip of duct tape.
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    Answer

     

    • Karla

      Stephen, 

      Actually the modification for the winter cover is Not that difficult, and I kind of thought the same thing about drilling holes through my new chainsaws. I have made the modifications to several of my Husqvarna chainsaws, and again very easy. I am Not sure about the Model 550 having to drill thru the decal doesn't sound right. The last winter cover that I put on was my Model 545. If you completely remove the starter cover, its easier to see exactly where the drilled holes need to go, and they are kind of started in the molded plastic, but you will need the correct size drill bit, and drill them nice and straight. Also, when I remove the winter cover, I just put the (2) screws back into the holes, and they look like they belong there, again not sure why it would go thru the decal ?.

      Also, on mine the winter cover will kind of snap on without the screws, with small tabs but if you hit any brush while using the saw in the woods, I am also sure the cover will probably pop off. 

      I hope this helps,

      Karla

      PS. I am Not a Husqvarna Representative or Repair Service, Just an experimental chainsaw person.

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    • Karla

      Stephen,

      I just looked at my Model 545 Autotune, and must have forgotten that I did have to drill through the upper corner of the Decal, so Yes you were correct.  I'm sure you will have to go through the Decal with your Model 550 since they are similar chainsaws. But again with the screws left into the chainsaw filling the holes, it really doesn't look bad. Also If you were worried about cosmetics of the chainsaw, say for re-sale value you could always purchase a spare decal, just a thought.

      The cover really works, and I use my chainsaws all through the winter cutting firewood too, I hope this helps.

      Karla

      PS. I am Not a Husqvarna Representative or Repair Service, Just an experimental chainsaw person.

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    • Jared Cuneo

      Will it surprise you to learn that Stihls saws just require you to flip a level for cold operation?

       

      Everything this company does is a freaking disaster. What kind of professional equipment company has no email contact? Its obvious that the phone 'support' consists of rude idiots who essentially are paid to get you to the point where you just give up trying to get your problem resolved. I suppose that its cheaper to get rid of people than to actually help them. Fantastic way to run a company. Its a real shame too, I honestly do love this saw.

      But I had the same experience. They let anyone that can fog a mirror become a dealer, don't require them to have training or quality control, or even the right tools! I brought a brand new 550xp saw to repair a factory defective oiler and they had no scan tool. Now, when I went to open the season and inspect the saw, I just noticed that they broke off a cooling fin and did not tell me. I have no hope whatsoever of getting this fixed,  but more importantly, the saw fouls plugs! Its brand new! They told me to run 9 tanks of gas though it.....LOL. Both local dealers would not update me, I had to call every few days to see what the progress was. Indeed, neither dealer EVER called me, not only that, if I wanted the saw back on the day that they were done with it, I had to drive to the further dealer or wait over the weekend. When I got there, the saw was on a shelf covered in black grease, I hardly recognized it. It took me a half an hour to get it clean.....Again, a BRAND NEW saw.

       

      At the same time, I bought a computerized Stihl. It starts on the first pull everytime and plug looks perfect after a season of extremely heavy use. Also, they have an email address! Imagine that.

       

      I go back to, what company uses their customers to fix other customers products. All sorts of crappy advise exist on this forum....its really insane.

       

      So, we are in it dude, sitting here with defective, expensive saws (mine leaks oil after running for like 2 days too, dont feel bad) like a bunch of suckers.

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