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  • Robert Garrard
    I have several questions. On 9/23/11 I purchased a model 445...Answeredescalated1
    General Product Question posted September 26, 2011 by Robert Garrard 
    Question:
    I have several questions. On 9/23/11 I purchased a model 445 chainsaw. After reading the manual I tried to start it using the Quick-Start Guide. it would not start. I called Husquvarna for help. We discovered that the Quick-Start Guide is not the right one for a model 445. Does company knows this happens? So we used the Operator's manual which also does not describe in word or picture how to move the choke correctly on the 445.The engine would not start.I tried the video and it shows the 455 which is different from the 445. Finally, I took it back to Lowes who showed me how to move the choke to start it. A 445 video or specific directions in the manual would be nice.
    Also, the manual says to lubricate the bar tip sprocket every time I refuel. Does this apply to the 445 model? It says to use the special grease gun. There was no special in the package. If I need one for the 445 where do I get it? What kind of grease do I use? Does the grease go in the little hole by the sprocket? This is very confusing.
    Also, Does the needle bearing on the 445 need lubricating? it says to remove the clutch cover by removing the two nuts. The 445 has only one nut. When I removed the nut, the adjusting screw stops it from being removed. Can I completely unscrew the adjusting screw to remove the clutch cover? if so, will it go back in easily.
    Also, there is no picture or verbal description of where the adjusting screw is on the 445 in the manual. I discovered it for myself by experimenting with what the screw in the clutch cover does. Again, it would be nice if the manual covered the details on the 445.
    After all this confusion the chainsaw, I took it back to Lowes to return it and get my money back. They talked me into keeping the chainsaw because it is such a good instrument from a good company. This still has to be proven to me.
    Answering my questions will be a good start. Having a manual specific to the 445 sent to me would help, too. The manual in the package that covers 4 different models does not work well for me. Thanks for reading this and helping me. Bob Garrard

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  • Greg Eian
    I bought a new 455 a month back. It came fully assembled....Answeredescalated1
    General Product Question posted September 26, 2011 by Greg Eian 
    Question:
    I bought a new 455 a month back. It came fully assembled. On the first use, I noticed the chain was installed backwards. Is there some reason this would be intentional? Is the done in manufacturing or at the merchant?

    Last weekend I bought a Husqvanra case. It came packaged flat and required assembly. The included instructions were obviously for some different case as the diagrams and instructions didn't match up at all.

    Neither was a big deal to work around, but 0/2 on the simple things has me wondering about quality assurance in manufacturing especially for the finer details.

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  • mike griffin
    Why would a manufacturer produce a product that is subject...Answeredescalated1
    General Product Question posted September 28, 2011 by mike griffin 
    Question:
    Why would a manufacturer produce a product that is subject to a lot of vibration and needs regular carberator adjustments build it to need a speicalty tool then not alow the purchaser to buy the tool. This is exactly what has been done with your chainsaws. I will not ever buy another one and so far only 3 peaple I know have decided on a different brand of saw just for that reason. Had I known that a specific tool would be needed after just 10 tanks of fuel and that the tool was not provided with the saw or available for purchase,I would not have purchased your product!

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  • Donald Zabriskie
    I just recently purchased a model 235 E-series. The chain...Answeredescalated1
    General Product Question posted September 29, 2011 by Donald Zabriskie 
    Question:
    I just recently purchased a model 235 E-series. The chain has fallen off of the tract and I cannot get the chain back on. I understand that the round "flip open" device is supposed to be manipulated in some way in order to shorten the tract back into the slotted position would should allow me to reattach the chain. I've tried to break the code of the circular "flip open" thing but to no avail. Help!

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