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  • Kim Licausi
    I use my Poulan Pro string trimmer for household purposes...escalated3
    Warranty Question last edited March 30, 2012 by Kim Licausi in Poulan Pro: Ask & Answer > String Trimmers public
    Question:
    I use my Poulan Pro string trimmer for household purposes only i.e. not for commercial, professional, rental or income producing purposes.
    Does it appear that my string trimmer would be covered under the original warranty for this product for the problem listed below?
    If the following problem can not be corrected, is there any way I can return this string trimmer or get a refund? I also purchased the edger attachment for this string trimmer which also cuts great when the string trimmer is working properly.

    I purchased a Poulan Pro string trimmer Model # PP335 966062901 6/14/2011. I've had to bring it in to the repair shop twice already because it would not start. The problem was corrected the first time by adjusting the carburetor. The second time the problem was corrected by changing the spark plug which had become corroded apparently from the fuel mixture.
    Yesterday the string trimmer started but died whenever I tried to cut with it. Both the air filter and spark plug were covered with gas/oil mixture. The 2 previous times I used the string trimmer, my clothes smelled strongly of the string trimmer fuel mixture-this had never happened previously.
    My questions: Why is the gas/fuel mixture fouling the air filter and spark plug? Is there anything that can be done to permanently correct the problem? Why do my clothes smell like fuel mixture after using the Poulan Pro?
    I love the way this stringtrimmer cuts when it's working but I don't want to have gas all over my clothes after I use it nor do I wish to keep returning to my authorized service dealer for repairs. Thanks for any info.
  • Kim Licausi
    I purchased a Poulan Pro string trimmer Model # PP335...Answeredescalated2
    General Product Question last edited March 25, 2012 by Kim Licausi in Poulan Pro: Ask & Answer > String Trimmers public
    Question:
    I purchased a Poulan Pro string trimmer Model # PP335 966062901 6/14/2011. I've had to bring it in to the repair shop twice already because it would not start. The problem was corrected the first time by adjusting the carburetor. The second time the problem was corrected by changing the spark plug which had become corroded apparently from the fuel mixture.
    Yesterday the string trimmer started but died whenever I tried to cut with it. Both the air filter and spark plug were covered with gas/oil mixture. The 2 previous times I used the string trimmer, my clothes smelled strongly of the string trimmer fuel mixture-this had never happened previously.
    My questions: Why is the gas/fuel mixture fouling the air filter and spark plug? Is there anything that can be done to permanently correct the problem? Why do my clothes smell like fuel mixture after using the Poulan Pro?
    I love the way this string trimmer cuts when it's working but I don't want to have gas all over my clothes after I use it nor do I wish to keep returning to my authorized service dealer for repairs. Thanks for any info.
  • Kim Licausi
    I purchased a Poulan Pro string trimmer Model # PP335...escalated
    Service & Maintenance Question last edited March 21, 2012 by Kim Licausi in Poulan Pro: Ask & Answer > String Trimmers public
    Question:
    I purchased a Poulan Pro string trimmer Model # PP335 966062901 6/14/2011. I've had to bring it in to the repair shop twice already because it would not start. The problem was corrected the first time by adjusting the carburetor. The second time the problem was corrected by changing the spark plug which had become corroded apparently from the fuel mixture.
    Yesterday the string trimmer started but died whenever I tried to cut with it. Both the air filter and spark plug were covered with gas/oil mixture. The 2 previous times I used the string trimmer, my clothes smelled strongly of the string trimmer fuel mixture-this had never happened previously.
    My questions: Why is the gas/fuel mixture fouling the air filter and spark plug? Is there anything that can be done to permanently correct the problem? Why do my clothes smell like fuel mixture after using the Poulan Pro?
    I love the way this stringtrimmer cuts when it's working but I don't want to have gas all over my clothes after I use it nor do I wish to keep returning to my authorized service dealer for repairs. Thanks for any info.