Comments
- 1-5 of 5
- posted January 4, 2015 in Husqvarna: Ask & Answer > Snow Blowers
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Don't buy this machine, there is a reason why dealers tell or recommend other machines. Read the blogs and if you have read them and still want one reply to me and I'll sell you mine perfect condition just wont turn left.
- posted January 3, 2015 in Husqvarna: Ask & Answer > Snow Blowers
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Don't feel alone, I have the same issue with the same model and have gone to the same extremes with my machine. My service dept. is at a blank on what to do and they have even installed adjusters to the trigger cables on both sides to no avail. In my opinion the customer ! would like to see the manufacturer step up to the plate especially when their service reps. cant fix the problem after six or seven tries at it. To date all I can say is the manufacturer is failing its customer 100 % and it will cost them sales in the future. Personally if I can unload this machine I will go back the Sears craftsman for a more simpler way of life with less stress. By, by Husqvarna.
- posted December 15, 2014 in Husqvarna: Ask & Answer > Snow Blowers
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We all know we have a problem with the steering of the EXLT 1830 and we are being taken down the road by the company that just refuses to fix the problem. We also are aware that with a lot of US companies customer satisfaction is number one. My suggestion is all of us settle on the fact that this has been a expensive lesson well learned and lets move on just remember buy AMERICAN!!
- posted November 13, 2014 in Husqvarna: Ask & Answer > Snow Blowers
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Calling product support and taking your machine to a service center for something that is malfunctioning is one thing, but to have something that goes wrong with a machine that only has 8-9 hours on it over two years time is not normal wear and tear for this expensive piece of equipment ! What drove me to buy this unit was Husqvarna brand one of the best and the looks of this machine is awesome, and let me tell you when it is working like it is supposed too I would buy two of them. All that is wrong is that the machine needs to turn left and right every time with no effort from the operator and without the treads coming off . All the professional people in the business when presented with my (our) problems never heard about them before so therefore only guess of what is wrong. I am not here to beat the product up or its manufacturer just to get what I paid for without all the BS.
- posted November 13, 2014 in Husqvarna: Ask & Answer > Snow Blowers
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I also own Husqvarna snow blower 1830 EXLT and from day one it has been one problem after another with this machine. The ACE store has bent over backwards to help me as any good company would do, but I believe that the mechanical problems we are incurring is due to the engineering and lack of field testing by the manufacturer before selling these units to the unsuspecting buyers. I have had new track adjustable cables put on both sides for track control and the cables seemed to function for a short time on the right side but not well on the left side track control. I have no control on the left track and also seems the cable adjuster has some how managed to come apart. You would say simple put it back together and I would say sounds easy and let me tell you nothing is easy about this over weight expensive machine. The right thing to do is this manufacturer should recall all the 1830 EXLT ( all trigger controlled machines) and fix them or return our money! I am looking forward to the mechanical problems to happen like I read in this Forum it just adds to my dislike of the snow and cold weather and now feeling the dislike for the name Husqvarna !