So I am confused as to where the 'army' of answers is at? I guess this is the level of support they provide their loyal customers? They can't expect to keep customers with this level of service....
My dealer told me I am having the same problem. I bought the 125 blower new on 6/1/12 for residential use. I have put 2 tanks of fresh fuel in there and then had a problem. Dealer thought it would be a warranty fuel issue - that was two weeks ago. Called dealer today and they are still waiting on approval for the warranty item. Why does it take at least two weeks to approve a common warranty claim? Ethanol has been in fuel for years so why has Husqvarna not adapted their product?
All of my neighbors sure take notice that I am borrowing their STIHL blowers to clear clippings because my Husqvarna is in the shop. I bought Husqvarna equipment in the past but I am not sure about the future.