Question:
Missing Parts for 12527HVX snow thrower. I bought a Husqvarna model 12527HVX (serial 081913M 000738) last winter and it was missing the mounting hardware for the chute extension. I went to the dealer (Lowes) and they said they couldn't help, that I should contact Husqvarna. I called the missing parts phone number and worked with a customer service rep who asked for scanned images of the installation instructions showing the missing parts. I responded but never heard back. A copy of our correspondence is attached. The missing parts phone number no longer works. I'd still like to have the parts to complete my machine. I tried Husqvarna customer support again and was directed here. I need the small metal bars and screws to attach the chute extension. I could make the parts myself, but would like to have the ones that should have been supplied with the machine. Thanks for your help!
Parts Question last edited October 10, 2014 by Kevin in Husqvarna: Ask & Answer > Snow Blowers publicQuestion:Missing Parts for 12527HVX snow thrower. I bought a Husqvarna model 12527HVX (serial 081913M 000738) last winter and it was missing the mounting hardware for the chute extension. I went to the dealer (Lowes) and they said they couldn't help, that I should contact Husqvarna. I called the missing parts phone number and worked with a customer service rep who asked for scanned images of the installation instructions showing the missing parts. I responded but never heard back. A copy of our correspondence is attached. The missing parts phone number no longer works. I'd still like to have the parts to complete my machine. I tried Husqvarna customer support again and was directed here. I need the small metal bars and screws to attach the chute extension. I could make the parts myself, but would like to have the ones that should have been supplied with the machine. Thanks for your help!