And then there was silence...any customer service would be great at this point.
Regards,
Bryan
Hi Scott,
Thanks for the response. Who should I call for a complimentary replacement air filter? You mention the the ideal way for the unit to be tilted is spark plug high, but the Husqvarna User Manual for the HU800HW mower states two different tilting methods:
TO REMOVE BLADE - Page 10 - Turn lawn mower on its side. Make sure air filter and carburetor are up.
TO REMOVE DRIVE BELT - Page 13 - Turn lawn mower on its side with air filter and carburetor down.
I know this is an older thread, but after registering my mower with Husqvarna, the side discharge kit was delivered to my door in 4 business days. I, too, was shocked about the 6-8 weeks that was written, but that truly wasn't the case!